I always wonder why the girl at Pearl Vision gives me such a hard time when I go to get my glasses adjusted? She without fail will say something along the lines of 'Oh, did you BUY these here?' And I say no, at the Pearl Vision in Tyngsboro. Or she'll ask 'Why EXCATLY do you need these adjusted?' I'll take them off and show how the arms wiggly violently from side to side. Then she'll do a full body sigh and make click, click, click something in the computer. The guy that adjusts them for me never says anything other than 'Sure.' I'm not angry about it. (surprisingly enough) I guess I just really wonder why she takes it so personally and seems REALLY put out. Especially since she was the one that brought around the flyer that says: Come in for free eyeglass adjustments! I mean, I did buy them at Pearl Vision, even if it wasn't that specific one. I know how annoying it feels when someone
buys something at one store and then returns it at yours, but there was a flyer! For adjustments! For everyone! And if the adjustments are free for everyone then what's the big deal? It's not like I go in and hog up her time. I work in the same mall so if they are busy, I'll go back later. I'm (obviously) sensitive to how people act rudely and without consideration when they come into my store so I try to keep my own behavior in check. I just can't figure out what I'm doing that is so offensive?
Strange.
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